{"id":4801,"date":"2026-05-26T04:53:54","date_gmt":"2026-05-26T04:53:54","guid":{"rendered":"https:\/\/unpampress.unpam.ac.id\/?p=4801"},"modified":"2026-09-04T08:42:07","modified_gmt":"2026-09-04T08:42:07","slug":"customer-relationship-management-crm","status":"publish","type":"post","link":"https:\/\/unpampress.unpam.ac.id\/index.php\/2026\/05\/26\/customer-relationship-management-crm\/","title":{"rendered":"CUSTOMER RELATIONSHIP MANAGEMENT (CRM)"},"content":{"rendered":"\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"212\" class=\"wp-image-5190\" style=\"width: 150px;\" src=\"https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2026\/05\/DEPAN-UNESCO-CUSTOMER-RELATIONSHIP-MANAGEMENT-CRM-1.jpg\" alt=\"\" srcset=\"https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2026\/05\/DEPAN-UNESCO-CUSTOMER-RELATIONSHIP-MANAGEMENT-CRM-1.jpg 1754w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2026\/05\/DEPAN-UNESCO-CUSTOMER-RELATIONSHIP-MANAGEMENT-CRM-1-212x300.jpg 212w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2026\/05\/DEPAN-UNESCO-CUSTOMER-RELATIONSHIP-MANAGEMENT-CRM-1-725x1024.jpg 725w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2026\/05\/DEPAN-UNESCO-CUSTOMER-RELATIONSHIP-MANAGEMENT-CRM-1-768x1085.jpg 768w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2026\/05\/DEPAN-UNESCO-CUSTOMER-RELATIONSHIP-MANAGEMENT-CRM-1-1087x1536.jpg 1087w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2026\/05\/DEPAN-UNESCO-CUSTOMER-RELATIONSHIP-MANAGEMENT-CRM-1-1449x2048.jpg 1449w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/td><td>Judul Buku: Customer Relationship Management (CRM);<br>Penulis: Risah Subariah;<br>Editor: Hananing Sumaningdiah Larasati;<br>Desain Sampul: Robi;<br>Tata Letak: Ramdani Putra;<br>ISBN: 978-634-7541-71-0;<br>Halaman: xiv+ 249;<br>Harga : Rp. 53.352;<br>Penerbit: Unpam Press;<br>Tahun Terbit: 2026;<br><a href=\"https:\/\/drive.google.com\/file\/d\/1vwoLULat1USct4nF6WMAKfMIMaYE49xV\/view?usp=drive_link\" data-type=\"link\" data-id=\"https:\/\/drive.google.com\/file\/d\/1vwoLULat1USct4nF6WMAKfMIMaYE49xV\/view?usp=drive_link\">Unduh materi: pdf;<\/a><\/td><\/tr><tr><td><\/td><td>Sinopsis:<br>Bahan Ajar Ini Membahas Tentang<em> Customer Relationship Management (Crm), <\/em>Tipe-Tipe <em>Customer Relationship Management<\/em> (Crm), Siklus Hidup Pelanggan, Strategi <em>Customer Relationship Management <\/em>(Crm), Teknologi <em>Customer Relationship Management<\/em> (Crm), <em>Customer Data Management (Cdm), Customer Segmentation, <\/em>Personalisasi Layanan Pelanggan, Manajemen Loyalitas Pelanggan, Analisis Profitabilitas Pelanggan, Manajemen Pengalaman Pelanggan, MobileDan <em>Social <\/em>Crm, Etika Dan Privasi Crm, Evaluasi Crm.<\/td><\/tr><tr><td><\/td><td>Note :<br><strong>Silahkan hubungi penerbit untuk mengetahui info lebih lengkapnya<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Judul Buku: Customer Relationship Management (CRM);Penulis: Risah Subariah;Editor: Hananing Sumaningdiah Larasati;Desain Sampul: Robi;Tata Letak: Ramdani Putra;ISBN: 978-634-7541-71-0;Halaman: xiv+ 249;Harga : Rp. 53.352;Penerbit: Unpam Press;Tahun Terbit: 2026;Unduh materi: pdf; Sinopsis:Bahan Ajar &#8230;<\/p>\n","protected":false},"author":1,"featured_media":5188,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-4801","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buku-isbn"],"_links":{"self":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/4801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/comments?post=4801"}],"version-history":[{"count":2,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/4801\/revisions"}],"predecessor-version":[{"id":5191,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/4801\/revisions\/5191"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/media\/5188"}],"wp:attachment":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/media?parent=4801"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/categories?post=4801"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/tags?post=4801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}