{"id":3439,"date":"2025-02-25T03:06:30","date_gmt":"2025-02-25T03:06:30","guid":{"rendered":"https:\/\/unpampress.unpam.ac.id\/?p=3439"},"modified":"2025-02-25T03:06:30","modified_gmt":"2025-02-25T03:06:30","slug":"perancangan-industri-jasa","status":"publish","type":"post","link":"https:\/\/unpampress.unpam.ac.id\/index.php\/2025\/02\/25\/perancangan-industri-jasa\/","title":{"rendered":"Perancangan Industri Jasa"},"content":{"rendered":"\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"212\" class=\"wp-image-3440\" style=\"width: 150px;\" src=\"https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2025\/02\/Cover-Modul-Perancangan-Industri-Jasa-DEPAN.jpg\" alt=\"\" srcset=\"https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2025\/02\/Cover-Modul-Perancangan-Industri-Jasa-DEPAN.jpg 795w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2025\/02\/Cover-Modul-Perancangan-Industri-Jasa-DEPAN-213x300.jpg 213w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2025\/02\/Cover-Modul-Perancangan-Industri-Jasa-DEPAN-726x1024.jpg 726w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2025\/02\/Cover-Modul-Perancangan-Industri-Jasa-DEPAN-768x1084.jpg 768w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/td><td>Judul Buku: Perancangan Industri Jasa;<br>Penulis: Rini Alfatiyah, Sofian Bastuti;<br>Editor: Sofian Bastuti;<br>Desain Sampul: Adi Candra;<br>Tata Letak: Aden;<br>ISBN: 978-623-6352-10-6;<br>Halaman: xv+ 293;<br>Harga : Rp. 58.032;<br>Penerbit: Unpam Press;<br>Tahun Terbit: 2021;<br><a href=\"https:\/\/drive.google.com\/file\/d\/1WK9KpOdBuPdpykLiPcQ2KL7SBxmCcjkz\/view?usp=sharing\" data-type=\"link\" data-id=\"https:\/\/drive.google.com\/file\/d\/1WK9KpOdBuPdpykLiPcQ2KL7SBxmCcjkz\/view?usp=sharing\">Unduh File: file .pdf;<\/a><\/td><\/tr><tr><td><\/td><td>Sinopsis:<br>Buku Ini Membahas Tentang Memilih Visi Dan Misi Perusahaan Jasa, Konsep Perilaku Konsumen, Cara Mendengarkan Pelanggan, Service Quality, Mengukur Dan Mengevaluasi Komponen Dari Pelayanan Berkualitas Tinggi, Mendefinisikan Temuan Untuk Meningkatkan Layanan Pelanggan, Perilaku Pelanggan Yang Tidak Puas, Manajemen Keluhan Berorientasi Pelanggan, Penerimaan Keluhan, Pemrosesan Keluhan, Merancang Layanan Kebutuhan Pelanggan, Faktor Penting Dalam Desain Layanan, Dua Unsur Penting Dalam Desain Layanan, Layanan\u00a0 Berbasis Pelanggan.<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Judul Buku: Perancangan Industri Jasa;Penulis: Rini Alfatiyah, Sofian Bastuti;Editor: Sofian Bastuti;Desain Sampul: Adi Candra;Tata Letak: Aden;ISBN: 978-623-6352-10-6;Halaman: xv+ 293;Harga : Rp. 58.032;Penerbit: Unpam Press;Tahun Terbit: 2021;Unduh File: file .pdf; Sinopsis:Buku &#8230;<\/p>\n","protected":false},"author":1,"featured_media":3441,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-3439","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buku-isbn"],"_links":{"self":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/3439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/comments?post=3439"}],"version-history":[{"count":1,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/3439\/revisions"}],"predecessor-version":[{"id":3442,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/3439\/revisions\/3442"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/media\/3441"}],"wp:attachment":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/media?parent=3439"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/categories?post=3439"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/tags?post=3439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}