{"id":1724,"date":"2024-01-12T03:24:46","date_gmt":"2024-01-12T03:24:46","guid":{"rendered":"https:\/\/unpampress.unpam.ac.id\/?p=1724"},"modified":"2024-06-26T02:18:28","modified_gmt":"2024-06-26T02:18:28","slug":"manajemen-customer-service","status":"publish","type":"post","link":"https:\/\/unpampress.unpam.ac.id\/index.php\/2024\/01\/12\/manajemen-customer-service\/","title":{"rendered":"MANAJEMEN CUSTOMER SERVICE"},"content":{"rendered":"\n<figure class=\"wp-block-table\"><table><tbody><tr><td><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"2234\" class=\"wp-image-2330\" style=\"width: 1500px;\" src=\"https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2024\/01\/DEPAN-UNESCO-DIII-SEKRETARI-MANAJEMEN-CUSTOMER-SERVICE-1.png\" alt=\"\" srcset=\"https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2024\/01\/DEPAN-UNESCO-DIII-SEKRETARI-MANAJEMEN-CUSTOMER-SERVICE-1.png 1824w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2024\/01\/DEPAN-UNESCO-DIII-SEKRETARI-MANAJEMEN-CUSTOMER-SERVICE-1-201x300.png 201w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2024\/01\/DEPAN-UNESCO-DIII-SEKRETARI-MANAJEMEN-CUSTOMER-SERVICE-1-687x1024.png 687w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2024\/01\/DEPAN-UNESCO-DIII-SEKRETARI-MANAJEMEN-CUSTOMER-SERVICE-1-768x1144.png 768w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2024\/01\/DEPAN-UNESCO-DIII-SEKRETARI-MANAJEMEN-CUSTOMER-SERVICE-1-1031x1536.png 1031w, https:\/\/unpampress.unpam.ac.id\/wp-content\/uploads\/2024\/01\/DEPAN-UNESCO-DIII-SEKRETARI-MANAJEMEN-CUSTOMER-SERVICE-1-1375x2048.png 1375w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/td><td><br>Judul Buku: Manajemen Customer Service;<br>Penulis: Sugiyarto;<br>Editor: Desilia Purnama Dewi;<br>Desain Sampul: Daus;<br>Tata Letak: Ramdani Putra;<br>ISBN: 978-623-8447-39-8;<br>Halaman: ix + 238;<br>Harga : Rp. 51.688;<br>Penerbit: Unpam Press;<br>Tahun Terbit: 2024;<br><a href=\"https:\/\/drive.google.com\/file\/d\/1jqF8PBsVqixn4LrRpeE53BDDNdqtGt8k\/view?usp=sharing\" data-type=\"link\" data-id=\"https:\/\/drive.google.com\/file\/d\/1jqF8PBsVqixn4LrRpeE53BDDNdqtGt8k\/view?usp=sharing\">Unduh File: file .pdf;<\/a><\/td><\/tr><tr><td><\/td><td>Sinopsis :<br>Bahan Ajar Manajemen Customer Service membahas tentang Manajemen&nbsp; Customer Service&nbsp; Dan Pelanggan, Standar Dan Kualitas Pelayanan, Budaya Kerja Organisasi, Komunikasi Verbal, Gerak-Gerik, Sikap Dan Perilaku, <em>Service Breakdown<\/em>, <em>Service Recovery<\/em>, Manfaat&nbsp; Teknologi&nbsp;&nbsp; Dalam &nbsp;Manajemen Customer Service, Membangun Loyalitas&nbsp; Pelanggan, Sikap Melayani Pelanggan, Etiket&nbsp; Pelayanan, Kebutuhan&nbsp; Pelanggan, Pelayanan&nbsp; Prima.<\/td><\/tr><tr><td><\/td><td>Note :<br><strong>Silahkan hubungi penerbit untuk mengetahui info lebih lengkapnya<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Judul Buku: Manajemen Customer Service;Penulis: Sugiyarto;Editor: Desilia Purnama Dewi;Desain Sampul: Daus;Tata Letak: Ramdani Putra;ISBN: 978-623-8447-39-8;Halaman: ix + 238;Harga : Rp. 51.688;Penerbit: Unpam Press;Tahun Terbit: 2024;Unduh File: file .pdf; Sinopsis :Bahan &#8230;<\/p>\n","protected":false},"author":1,"featured_media":2329,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-1724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buku-isbn"],"_links":{"self":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/1724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/comments?post=1724"}],"version-history":[{"count":9,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/1724\/revisions"}],"predecessor-version":[{"id":2333,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/1724\/revisions\/2333"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/media\/2329"}],"wp:attachment":[{"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/media?parent=1724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/categories?post=1724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/unpampress.unpam.ac.id\/index.php\/wp-json\/wp\/v2\/tags?post=1724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}